Why my account is on hold ( suspended ) ?
You may be suspended in two situations
- After signing up and no payment has been made
This usually happens when there are multiple accounts in our service or someone is violating another account.
If this happens, ${color}[#a30000](Don't try to register another account and contact support.
)
- **After some time the payment was made **
Basically, the reason for that is suspicion for risky transactions. To avoid this, try using crypto payments instead of credit cards or Google/Apple Pay.
If this happens, ${color}[#a30000](Don't try to register another account and contact support.
)
Updated on: 11/01/2023
Thank you!